01PILLAR
Listens. Understands. Classifies.
“Sixty K” lands as a budget value. “Next Tuesday” becomes a date. Each call gets one outcome, scored against the taxonomy your admin defines. Confidence travels with every value.
Relay is a post-call workflow engine. It listens to every client conversation, classifies what happened, and runs the workflows you've built — drafted emails, CRM fields filled, tasks created, follow-ups booked — inside the tools your team already uses.
The call ends. The outcome is classified against your taxonomy. Every workflow attached to Qualified fires.
Every great salesperson is also a stenographer, an email-drafter, a calendar-coordinator, a CRM-updater, a meeting-summariser. It’s the work behind the work. Relay finishes all of it the moment the call ends — using the workflows your admin built once.
“Sixty K” lands as a budget value. “Next Tuesday” becomes a date. Each call gets one outcome, scored against the taxonomy your admin defines. Confidence travels with every value.
Drafts the email. Creates the deal. Holds the calendar slot. Notifies the channel. Posts the webhook. Any post-call task your team does by hand — declare it once, run it on every matching call.
Twilio, Aircall, RingCentral, OpenPhone for the call. HubSpot, Salesforce, Pipedrive for the record. Gmail, Outlook for the follow-up. Slack for the team. No new tools. No rebuild.
Relay attaches to your existing dialler — Twilio, Aircall, RingCentral, OpenPhone. No new handset, no new number, no extension in the rep’s browser.
Claude reads the transcript, picks one outcome from your taxonomy, attaches confidence and a verbatim source quote. This is the gate every workflow keys off.
Emails drafted, CRM fields filled, deals created, tasks queued, Slack pinged, webhooks posted. The rep approves or tweaks; Relay does the typing.
Our reps were spending almost four hours a week on post-call admin. Relay reclaimed that — the emails, the HubSpot updates, the CFO calendar holds, the wins channel post — all of it already done before they take the next call.
| Subject | Without Relay | With Relay |
|---|---|---|
| CRM update | Rep types it in after the call | Written the moment the call ends |
| Follow-up email | Drafted by the rep, eventually | Drafted before the rep refills their coffee |
| Calendar holds | Rep tabs over to Calendar | Slot held, invite drafted, attendees copied |
| Team notification | “I’ll Slack the win later” | Posted to #wins with the call summary |
| Downstream systems | Manual export · CSV · maybe Zapier | Webhooks fire to whatever you POST to |
| What it costs your reps | Three to four hours per week | Zero |
Cohort opens early Q3 2026.
Onboarding takes 15 minutes.
First 50 orgs lock founding pricing.