The work behind the work.
Relay was started in Brisbane by people who've watched too many great salespeople spend their evenings typing what they just said. Our pitch is small but exact: do the typing for them.
The problem we won't shut up about
Every sales, customer-success, and account-management team has the same hidden cost — three to four hours per rep per week, spent updating the CRM, drafting the follow-up email, booking the next meeting, posting the win in Slack. The actual work that the actual revenue depends on.
The reps hate it. The managers know the CRM is half-empty. Operations spend their lives chasing missing fields. And nothing the industry has shipped in the last decade — note takers, transcripts, AI summaries — actually finishes the work. They just hand the rep more notes.
What we built
Relay listens to every client call, understands what was said, classifies the outcome against your org's taxonomy, and fires the post-call workflows you've defined — drafted emails, CRM fields filled, calendar holds, tasks queued, Slack notifications, downstream webhooks. By the time the rep stands up from the call, the work is already done.
We don't hardcode your business logic. The fields your CRM has, the outcomes you classify against, the workflows you fire — all configured by your admin once, then run forever. The same engine serves a real-estate firm, a property-management shop, a B2B sales team, and a customer-success org.
Where we are right now
Private waitlist. The product is real and in active development. The first cohort of customers gets founding-cohort pricing and a direct line to the team building it. If that sounds like you, request access via the nav above.
Where we are
Brisbane, Australia. Built with care for teams that talk to their customers — wherever those customers happen to live.
Want to talk? See our Contact page.